Privacy Policy
TYREREVIEW.COM.AU PTY LTD ACN 614 781 047 (we, us or our) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website.
What is Personal Information
Personal information means information or an opinion about an identified or reasonably identifiable individual, whether true or not, and whether recorded in a material form or not.
What Personal Information We Collect
We may collect and hold the following types of personal information:
- Name
- Email address
- Phone number
- Address or postcode
- Account details
- Any information you submit through forms, reviews, or communications with us
How We Collect Personal Information
We may collect personal information in a number of ways, including when you:
- Create an account
- Submit a tyre review
- Contact us via forms or email
- Subscribe to communications
- Interact with our website
We may also collect information automatically through cookies and similar technologies when you use our website.
Cookies and Website Analytics
We use cookies and similar technologies to:
- Understand how users interact with our website
- Improve website functionality and performance
- Analyse traffic and usage patterns
- Deliver relevant content and advertising
We may use third-party services such as Google Analytics, Meta (Facebook/Instagram), and other marketing tools. You can manage or disable cookies through your browser settings.
Why We Collect, Use and Disclose Personal Information
We collect, use, and disclose personal information for purposes including:
- Providing and improving our website and services
- Managing user accounts and reviews
- Communicating with you, including responding to enquiries
- Sending updates, marketing communications, and promotional offers (you can opt out at any time)
- Conducting research, analytics, and product development
- Complying with legal obligations
We will not use or disclose your personal information for secondary purposes unless you consent, or where permitted or required by law.
Disclosure of Personal Information
We may disclose your personal information to:
- Our service providers and technology partners
- Marketing and analytics providers (such as Google, Meta, and similar platforms)
- Tyre manufacturers or business partners where relevant
- Legal or regulatory authorities where required
We take reasonable steps to ensure that third parties handle your personal information appropriately.
Overseas Disclosure
Some of our service providers or partners may be located outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure that the recipient handles your information in a manner consistent with Australian privacy laws.
User-Generated Content
If you submit content such as tyre reviews, that content may be publicly visible. Please do not include personal information that you do not wish to be publicly available.
Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate or outdated information
We will respond to requests within a reasonable timeframe (generally within 30 days). We may charge a reasonable administrative fee for providing access. To make a request, contact us at: info@tyrereview.com.au
Requesting Deletion of Your Information
If you would like us to delete your personal information, please contact us at: info@tyrereview.com.au
Please include sufficient details (such as your email address or account name) so we can identify your information.
Anonymity and Pseudonyms
Where practical, you may choose to interact with us anonymously or using a pseudonym. However, this may limit your ability to use certain features of our website.
Marketing Communications
We may send you marketing communications about our services. You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Complaints
If you believe we have breached the Privacy Act 1988 (Cth), you can contact us: info@tyrereview.com.au
We will investigate your complaint and respond as soon as possible. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Website: www.oaic.gov.au
Phone: 1300 363 992
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page, and your continued use of the website constitutes acceptance of those changes.